FAQ

B Cure Laser and Good Energies Ltd. are not a medical organization and any information displayed is not intended as diagnosis or medical advice. The medical information is provided for general information, educational purposes and as an overview of the intended use of our device, and should not be regarded as medical advice, diagnosis or substitute for professional advice. The results from using our devices may vary between different individuals due to differences in medical history, genetics, age, gender and other factors. Further, you should always consult your physician or a qualified health care practitioner before using our devices. The use of the device and reliance on the information provided herein is at your own risk.

We have confidence in the effectiveness of our B-Cure Laser and encourage you to experience its benefits firsthand. However, if you find the device’s performance unsatisfactory, you have the option to return it and receive a refund. Please adhere to the following instructions: return the device in its original packaging, including all original parts and accompanying documentation, within 30 days of receipt. A full refund will be issued only for devices in “like-new” condition (i.e., undamaged, unscratched, etc.). Please contact us for return authorization. The warranty period spans 24 months as per company regulations. The manufacturer assumes responsibility for the performance, safety, and reliability of the equipment under the condition that all repairs are conducted solely by personnel authorized by the manufacturer. Instances where warranty coverage will not apply include: 1) Any malfunction resulting from operating the device in a manner that is inconsistent with the instructions for use and the user’s guide. 2) Any malfunction attributed to power outages, fire, water damage, or any event classified as Force Majeure (including earthquakes, floods, lightning strikes, or acts of war). 3) Damage resulting from a fall, breakage, negligence, or neglect by the user (including deliberate actions), accidents, exposure to dust and/or water, insertion of foreign objects, penetration of fluids, signs of moisture, or any form of corrosion. 4) Handling, altering, repairing, or attempting to repair the products by unauthorized individuals or in instances where the product details or serial number have been altered, erased, or removed. 5) Subjecting the device to sunlight, heat, or any form of liquid exposure. 6) Subjecting the device to sunlight, heat, or any form of liquid exposure. 7) Damage, whether direct or indirect, caused to the product due to unreasonable usage. 8) Damage, whether direct or indirect, caused to the product by the replacement of parts conducted by anyone other than the manufacturer, or by attempting to connect the device to equipment not authorized by the manufacturer. 9) Damage or defects resulting from incorrect use, improper combination of the product with another product, or the use of incorrect connection cables. The warranty does not cover the rechargeable batteries and the charger. The AAA rechargeable batteries are supposed to be replaced once every 12 to 18 months. It is important to make sure using AAA rechargeable batteries! In the unlikely event of a fault, please contact customer service.

The device should not be aimed directly at the eyes. Protective goggles are not required.

There is no reason to prevent you using B-Cure Laser together with anticoagulants.

Other treatments can may be combined with B-Cure Laser.

There is no need to hold any button. You should hold down the left operating button, and, at the same time, press on the main operating button. When you let go of both buttons simultaneously, you set automatic operation of the B-Cure Laser.

B-Cure Laser is safe for use by heart patients, and those with pacemakers.

Certainly. You can finish treating your knee, and move to your neck, and then if required, treat a burn on your hand. There is no limit to the number of treatments, and the treatment can be lengthened to a quarter of an hour on one particular spot. We recommend thoroughly treating one spot, and then moving on to the next, but you can certainly treat a number of locations simultaneously.

The directive is intended to prevent the increase of pain, in cases where inflammation has developed. If, after a one-and-a-half-minute treatment, no increase of pain is felt, it is recommended, for the following treatment, to go up to the full treatment protocol of six minutes, twice a day. If pain is felt, then the length of the treatment should be increased gradually, by approximately one additional minute per day, for each spot to be treated, until the full duration is reached.

In case of acute pain, it is recommended that you wait five minutes between each treatment, and to apply treatment as many times as possible. For the treatment of long-term pain, it is recommended to conduct two or three treatments every day, and then more if it suits the patient. There is no such thing as an overdose.

One has to place the device not through clothing, bandage, etc., except on open wounds, which should be treated from a distance of approximately 1cm from the area to be treated, in order to maintain hygiene. It is important not to press the device too strongly against the skin, as it will stop working. The B-Cure Laser should be placed lightly and motionless at a perpendicular angle to the direction of the area to be treated.

After determining the desired spot for the treatment, the B-Cure Laser should not be moved during the treatment, until you continue to the next treatment spot.

When the battery’s power is low, the black line above the two right-hand digits on the display shortens. Furthermore, the batteries should be replaced once every 12-18 months. It is important to make sure that they are AAA chargeable batteries!

When the B-Cure Laser is completely charged, the letters “FULL” appear on the display. In addition, above the two right-hand digits on the display, a full, black line will appear.

The device should usually be charged once every few days, for approximately seven hours, or overnight, depending on the scope of use.

B-Cure Laser is based on soft laser, which is low power laser. It does not heat or cool, is not invasive, and is completely safe for all ages, and for all members of the family. No protective eye-wear or goggles are required.

B-Cure Laser is designed to work for many years. It is desirable to replace the three rechargeable batteries (AAA) after about 18 months. The diode (the component that provides the laser beam), should work for up to 1,000 hours of continuous use. In the event of malfunction, please contact customer service. The B-Cure Laser has a one year warranty for our Classic, and two years warranty for our Pro model

B-Cure Laser not only alleviates pain but may address the root cause in many instances. This device offers effective adjuvant treatment for both acute and chronic pain, addressing conditions like rheumatism in the knees, neck, lower back, upper back. It provides relief for orthopaedic issues such as osteoarthritis, muscle pain, sprains, and tendonitis. In dermatology, it works on hard-to-heal sores, including diabetic sores.

B-Cure Laser works with technology, proven in medicine. B-Cure Laser is a Class 2a medical device marked CE 0197, cleared by Health Canada and ANVISA approval, and the LLLT technology itself is FDA cleared (the U.S. Food and Drugs Administration). As of today, B-Cure Laser is on sale in more than 20 countries. B-Cure Laser is used by pain clinics, senior physicians in major hospitals and leading physiotherapists in the field.

B-Cure Laser treatment is safe for daily use with no side effects and is suitable for all ages, from children to elderly people. It’s non-invasive and pain-free. No contraindications exist with medication, high blood pressure, heart problems, pacemakers, vertebral plates, or joint implants. In cases of severe inflammation, there may be increased joint sensitivity during treatment, gradually fading as inflammation subsides in a few days. For inflammation, start treatment gradually (refer to User Guide). Begin with 1½ minutes on each location on the first day, adding one minute daily until reaching the desired protocol of six minutes, twice daily.

Clinical studies confirm the positive impact of low-level laser technology on pain, orthopaedic conditions, inflammation, sports injuries and wounds. More than 2000 publications, including 100+ double-blind studies, support the effectiveness of low-level laser therapy. Indeed, B-Cure Laser’s efficacy in treating pain and wounds is confirmed in five double-blind clinical trials, with five more trials underway. A successful clinical trial, involving 90 patients, demonstrated that B-Cure Laser’s efficacy is comparable to pain relief medication.

Some doctors in the field actively endorse the innovative B-Cure Laser and/or its underlying technology. Low-level laser therapy (LLLT) technology has been in use for over 50 years across various medical fields. While certain orthopaedic surgeons and physiotherapists may favour “traditional” methods, not all patients find oral or injected medications, physiotherapy and surgery suitable. With B-Cure Laser, you take control of your treatment.

For acute pain, you could stop the treatment once your discomfort is manageable. With chronic pain and inflammation, we recommend that you gradually reduce the treatment to once a day. However, this should be done only after you have completed 30 days treatment in order to maintain the results and to prevent a recurrence of the pain and/or the inflammation.

You might observe improvement within three days to three weeks, which varies among individuals and depends on the severity of the issue. Positive responses frequently manifest in the initial days, although conditions like inflammation may necessitate additional time. Improvement typically starts after the initial or second treatment. For the best results, apply 6–8 minutes on each treatment point, twice daily. Your B-Cure Laser device’s included user guide furnishes precise instructions for each treatment type.

B-Cure Laser relieves the pain and may help treat the source of the problem itself.